Easily Improve Your Customer Service And Gain Your Employee’s Loyalty What if you could learn simple tactics to permanently improve the customer service at your business? What if your employees came to work and truly participated in the business? “Let’s make our business the kind of place where people want to work and customers want to come” Author Zach Dillard has spent the last fifteen years of his career focused on one thing: customer service. His experience as a business owner in the automotive collision repair industry has given him the opportunity to deal with all kinds of customers and all kinds of employees. In “Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service”, Zach shares his insights and strategies, which you can then apply to your own business, no matter what it is. In this book you will learn: How to empower your employees and earn their loyalty How to set goals that everyone will want to achieve Why you should terminate someone with compassion How to make difficult decisions How to best teach your employees when they aren’t performing up to expectations Why it is important to get your hands dirty with your employees What customers expect from their first interaction with your business How to deal with Google reviews That having an authentic smile is more important than you realize How to improve the things you can control How to do things that your competitors don’t The secret of permanently winning over an upset customer Pick up your copy today by clicking the Buy NOW button at the top of this page!
ASIN: B0BBQ9ZVBK
VSKU: LFV.B0BBQ9ZVBK.VG
Condition: Very Good
Author/Artist:Dillard, Zach
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Book is in very good condition. Clean with little to no signs of wear or markings highlights.